Jacob Yuan Tutoring
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LEGAL

Privacy Policy

Last updated: 11 September 2026

Jacob Yuan Tutoring provides private tutoring services in Sydney, Australia. This policy explains what personal information we collect through this website and tutoring services, how we use it, and how you can contact us about it.

1. Information We Collect

We collect information you or a parent/guardian provide directly, including:

  • Contact details: name, email address, phone number
  • Student details: student's name, year level, school, and subjects needing support
  • Parent/guardian details: where the student is a minor, we collect the parent or guardian's contact information as the primary point of contact
  • Session information: availability, lesson notes, progress records
  • Payment information: amounts owed/paid via cash or bank transfer — we do not store bank account or card details

We do not use cookies, analytics, or tracking technologies on this website. The only data collected through the site is what you submit via the contact form.

2. How We Use Your Information

We use the information collected to respond to enquiries and arrange tutoring sessions, schedule and conduct lessons, track student progress and tailor lesson content, issue invoices and manage payments, and communicate with parents/guardians about scheduling or progress.

3. Children's Information

Many of our students are minors. Where possible, we collect contact and account information from a parent or guardian rather than the child directly, and treat the parent/guardian as the primary contact for all administrative and payment matters. Information specific to the student (e.g. subjects, progress notes) is collected only as needed to provide tutoring.

4. Disclosure of Information

We do not sell, rent, or trade personal information. We may share information only with the parent/guardian of a student regarding that student; if required by law; or with a service provider strictly necessary to run the business (e.g. our bank, for processing transfers). We do not disclose personal information to third parties for marketing purposes.

5. Data Storage and Security

Personal information is stored securely (e.g. password-protected devices/accounts) and is only accessible to Jacob Yuan. We take reasonable steps to protect information from misuse, loss, or unauthorised access. Information is retained only as long as needed for tutoring and business record-keeping purposes (including tax obligations).

6. Your Rights

You — or, for a minor student, their parent/guardian — may request access to the personal information we hold, request correction of inaccurate information, request deletion of information no longer needed (subject to legal record-keeping requirements), and withdraw consent to further contact at any time.

7. Complaints

If you have a concern about how your personal information has been handled, please contact us using the details below. We will investigate and respond within a reasonable time.

8. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent changes.

9. Contact Us

Jacob Yuan Tutoring
Email: jacobytut@gmail.com
Phone: +61 406 019 791

As a sole trader with annual turnover under $3 million, Jacob Yuan Tutoring is not required to comply with the Australian Privacy Principles under the Privacy Act 1988. This policy is provided voluntarily as a commitment to protecting the privacy of students and families.

  • Privacy Policy
  • Accessibility Statement